Guest Relations Manager Assistant

1. master the guest and hotel activities on that day. 2. Master the important guests arriving and leaving on the same day, return guests, and assist the guest relationship manager to do a good job of reception. 3. Keep good communication with guests to understand their likes and dislikes and help them solve difficult problems. 4. Do a good job of telephone visits to hotel guests, collect their opinions and take timely follow-up measures and reflect to their superiors. 5. responsible for communicating with foreign guests, and maintaining the relationship between foreign guests. 6. responsible for assisting in following up the relationship between individual guests and repeat customers. Job requirements 1. college degree or above, good communication skills in English. 2. good sense of service, team spirit and good communication, coordination and adaptability. 3. pay attention to details, work with responsibility, dare to take responsibility and execute effectively. 4. motivated and able to learn and work hard. 5. no job experience and good communication.