Account Manager

Key Responsibilities
 Own the clients relation of Dragon Trail Interactive Key Accounts.
 Ensure effective monitoring of operations and risk as it relates to our customers.
 Serve as a customer advocate, be a Trusted Advisor to the Customer and contribute through leadership and best practice.
 Effectively articulate the customer’s current and future business priorities.
 Maintain and strengthen senior-level relationships across all functions of the customer’s organization.
 Drive new business growth through greater customer advocacy and reference-ability.
Essential Experience/Skills
 Minimum of bachelor’s degree in a related field
 Minimum 1 year experience in travel and digital marketing industry.
 Ability to influence through persuasion, negotiation, and consensus building.
 Strong empathy for customers and a passion for digital marketing.
 Proactively drives change, internally and externally, to achieve customer success.
 Project management skills – detail orientated, prioritizes efficiently and organized.
 Proven ability to work in an innovative, fast-paced global environment.
 Demonstrated desire for continuous learning and improvement.
 Excellent English communication skills.
How to